Keeping customer information private is a priority for Taxstar Financial Services, Inc., as well as the subsidiaries and affiliates that we control. We process thousands of financial transactions each year and follow Federal and state regulations regarding the confidentiality of your personal and financial information. The information you supply to Taxstar Income Tax Services, is used only for the preparation of your tax return and any other service that you specifically request in writing. We will not sell, share or rent this information to any other individual or organization without your specific consent. Our policy on maintaining your privacy is described below.
The protection of your tax return and credit card information over the Internet is secured through the use of state-of-the-art 128-bit Secure Socket Layer (SSL) encryption technology. All of our Internet user's information is restricted and only our personnel with an authorized business purpose have access to personally identifiable information.
INFORMATION WE COLLECT
Here is a description of the information we may collect and how it is used:
Preparation and Electronic Filing of Tax Returns. We collect and retain personal information about you from the information you provide us to register for online tax preparation services. This information consists of your name, address, phone, e-mail address, Social Security Number, billing information and other information directly related to preparing your tax return. Additionally, when e-filing your return to the Internal Revenue Service (IRS), they require us to provide them the Internet Protocol (IP) address of the computer from which the return originated.
Electronic Filing. We are an approved IRS and state electronic filer of income tax returns. Secure transmission technology is used to send your tax data to the IRS and state tax authorities. We provide your e-mail address and IP address to these tax authorities.
Registration and Payment Information. A user must register before using this website by providing contact information such as name, address, phone, e-mail address, and billing information, such as credit card or bank account information. We use this information to protect your personal data and to process the services and products you request. We do not share your credit card information with third parties except to process payment for the products and services you request.
Credit Card Tax Payments. The IRS requires your name, Social Security Number, and balance due when paying your balance due by credit card. Other information such as contact information or credit card information may be transmitted to a credit card processor when you choose this tax payment option.
Web Browsing. When you visit our Internet site and move from page to page, read pages or download content onto your computer, we may use server log files to count visitors and evaluate our site's technical capacity.
E-mail. We use this information, to send a confirmation e-mail, to send documents or correspondence, or if we have to contact you regarding your return.
Other Information. We use IP addresses to analyze trends, administer the website and gather broad user information for planning and operational purposes. The IRS requires us to link your IP address to your personal information.
We may be required to disclose personal information by law or regulation, or when we have a good-faith belief that such disclosure is necessary to comply with a current judicial proceeding, court order, or legal process, served on Peyron Associates, Inc., or to protect against fraud or illegal activity.
THIRD PARTY PROVIDERS
Our servers are hosted by third party companies that monitor the traffic for the purposes of maintaining security. River City Bank , of Louisville, Kentucky, provides refund anticipation loans and other refund-based services. Personally identifiable information is shared with them when you request these products. The Pocket Lawyer Corporation, our affiliate, provides document preparation and business formation services. Personally identifiable information is shared with them when you request these products.
If you have questions or suggestions about our privacy and security policies, please contact us at:
E-mail: firstname.lastname@example.org, or by writing to us at:Taxstar Tax and Legal Documents , Customer Support, 8862 Corbin Avenue, Northridge, CA 91324